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Frequently Asked Questions
Answers to common questions about MendX and our marketing services.
How do you create custom marketing strategies for businesses?
At MendX, we begin with a thorough consultation to understand your business goals, target audience, and competitors. Based on this, we design a personalized strategy to achieve measurable results.
What is the Missed Call Text Back (MCTB) service?
MCTB automatically sends a personalized text to anyone who calls your business but doesn’t get through. It keeps the conversation going, captures their details, and turns missed calls into potential customers.
How does the AI Website Chatbot work?
Our chatbot greets visitors instantly, answers questions 24/7, and captures lead info — all while sounding natural and on-brand. It works on your website without you needing to be online.
Can I start with just one service?
Yes. You can choose the service that solves your biggest need right now and add more as your business grows.
How quickly will I see results?
Many clients start capturing new leads within the first few days of launching their service. The exact timing depends on your current traffic and marketing activity.
How will I receive campaign performance reports and analytics?
MendX provides detailed, easy-to-understand reports with insights on key metrics like website traffic, engagement rates, conversions, and ROI. We also schedule regular review meetings to discuss performance and next steps.
What is the Social Media Auto-Responder?
This service replies instantly to messages on Instagram and Facebook with helpful info, links, or booking options, so you never leave a lead waiting in your DMs.
How does Reputation Management help my business?
We help you collect more positive reviews, respond to feedback quickly, and build a trustworthy online reputation — all from one easy dashboard.
Do I need technical skills to use these services?
Not at all. We set everything up for you and provide ongoing support so you can focus on running your business while the systems run in the background.
