MendX – Privacy Policy

Effective Date: [01/01/2025]
Last Updated: [01/01/2025]

MendX (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, products, and services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, business information, and other details you provide when using our Services.

Automated Information: IP address, browser type, device type, operating system, and usage data collected via cookies and analytics tools.

Communications Data: Messages, inquiries, and other interactions you have with us via phone, SMS, email, or chatbots.

2. How We Use Your Information

We use the information we collect to:

Provide and manage our Services.

Process your requests and transactions.

Send transactional messages (e.g., appointment reminders, order confirmations).

Send marketing messages (if you have given explicit consent).

Improve, personalize, and expand our Services.

Detect, prevent, and address fraud or security issues.

Comply with legal and regulatory obligations.

3. SMS & Email Marketing Compliance

If you opt in to receive SMS or email marketing messages:

You will receive promotional messages, offers, and updates.

You can unsubscribe at any time by replying STOP (for SMS) or clicking Unsubscribe (for email).

Message and data rates may apply.

We comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and carrier guidelines for A2P messaging.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

Service Providers who help us operate our business (e.g., hosting, payment processing, communication platforms).

Legal Authorities if required by law or in response to valid legal requests.

Business Transfers if our business is sold, merged, or acquired.

5. Data Retention

We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Cookies & Tracking Technologies

We use cookies and similar tracking tools to enhance your experience, analyze usage, and provide targeted content. You may disable cookies in your browser, but this may affect your use of our Services.

7. Your Rights

Depending on your state of residence, you may have the right to:

Access, correct, or delete your personal data.

Opt out of marketing communications.

Request details about how your data is used.

To exercise these rights, contact us at the details below.

8. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third parties. we do not shere any client information with any third party's.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the new effective date. Continued use of our Services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

MendX
Email: [email protected]
Phone: +1 479-326-7731
Website: mendx.us